Terms of service

Last updated: October 15, 2026

1. Overview

This website is operated by Madhumaa. Throughout the site, the terms we, us and our refer to Madhumaa. By visiting our site or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service, including any additional terms and policies referenced here. If you do not agree to all the terms of this agreement, please do not use the site.

2. Eligibility to use the store

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependants to use this site. You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.

3. Products and pricing

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to modify prices, product descriptions and availability at any time without notice.

Product images are for illustration. Natural products may vary slightly in colour, size, texture and appearance from the images shown.

4. Accuracy of information

We work to keep product descriptions, pricing and stock levels accurate, but we do not warrant that they are error free. We reserve the right to correct any errors and to change or update information, or cancel an order, if any information on the Service is inaccurate at any time without prior notice.

5. Orders and payment

We reserve the right to refuse or cancel any order, including orders that appear to be placed by dealers, resellers or distributors, orders with suspected fraudulent activity, or orders with an incorrect price. Payment must be received in full before dispatch, except for cash on delivery orders where that option is offered.

6. Shipping, returns and refunds

Delivery timelines and charges are set out in our Shipping Policy. Returns, replacements, cancellations and refunds are governed by our Return and Refund Policy. Both form part of these Terms of Service.

7. Use of the site

You agree not to reproduce, duplicate, copy, sell or exploit any portion of the Service without express written permission from us. You may not use the site to transmit any malicious code, to interfere with the security features of the Service, or to collect personal information of other users.

8. Intellectual property

All content on this site, including text, graphics, logos, images, product photography and page layout, is the property of Madhumaa or its content suppliers and is protected by applicable intellectual property laws.

9. Third party links and services

Our store is hosted on Shopify and uses third party payment gateways and courier partners. We are not responsible for the content, accuracy or practices of third party websites and services. Please review their terms before using them.

10. Disclaimer of warranties

We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error free. The Service and all products delivered through it are provided as is and as available, except where expressly stated by us.

11. Limitation of liability

To the extent permitted by law, Madhumaa shall not be liable for any indirect, incidental or consequential damages arising from your use of the Service or any products purchased through it. Our total liability for any claim shall not exceed the amount paid by you for the order in question.

12. Indemnification

You agree to indemnify and hold harmless Madhumaa and its team from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

13. Governing law and jurisdiction

These Terms of Service are governed by the laws of India. Any dispute arising out of or in connection with them shall be subject to the exclusive jurisdiction of the courts at Noida, Uttar Pradesh.

14. Changes to these terms

We may update these Terms of Service at any time by posting the revised version on this page. Your continued use of the site after changes are posted constitutes acceptance of those changes.

15. Contact information

Questions about these Terms of Service should be sent to us at:

Madhumaa
Industrial Area Sector 62, 12 A, Noida, Uttar Pradesh 201309, India
Phone and WhatsApp: +91 95805 92997
Email: anuragmadhumaa@gmail.com